Support Services

Whether you have been using TM1 for a long time or a short time we are here to offer support.

From first line helpdesk support through to hands-on detailed in-depth problem resolution we have the knowledge to support you. The person you will speak to is one of our highly experienced finance professionals, who speak your language.

As an accredited IBM Primary Support Provider we can also help you bring your systems back under maintenance agreements and deliver training too. We also provide independent third party reviews of your system.

The great thing about working with Spitfire Analytics is their financial background.  We can just explain what we need in our own terms and they understand exactly what needs to be done.

- Phil Talbot, Finance Director – Robertson Group

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