Support Services

Spitfire Analytics - Specialists in IBM Planning Analytics - Direction logo white no background

Whether you have been using TM1 for a long time or a short time we are here to offer support.

From first line helpdesk support through to hands-on detailed in-depth problem resolution we have the knowledge to support you. The person you will speak to is one of our highly experienced finance professionals, who speak your language.

As an accredited IBM Primary Support Provider we can also help you bring your systems back under maintenance agreements and deliver training too. We also provide independent third party reviews of your system.

Working with Spitfire Analytics has resulted in the Finance Team becoming an integral part of the business. We are now able to provide analysis and strategic advice on the future direction of the business, rather than spending our time poring over endless spreadsheets.

- Lee Boyle, Finance Director – Engineering, NG Bailey

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